Remote Customer service Jobs · Revenue Cycle Management

Job listings

$90,000–$140,000/yr
US Unlimited PTO

  • Serve as the primary point of contact for clinical practices using Osmind's EHR and RCM platform.
  • Drive product adoption and retention by proactively resolving issues and delivering tailored training.
  • Collaborate cross-functionally to optimize workflows and identify expansion opportunities.

Osmind provides EHR and revenue cycle management technology for mental health practices, specializing in interventional psychiatry. They are a mission-driven company focused on clinician workflows and patient outcomes, offering comprehensive benefits and fostering an inclusive environment.

  • Manage client relationships throughout the entire client lifecycle, from sales to implementation and ongoing business reviews.
  • Oversee client success activities, including KPI metrics, reporting, and identifying cross-sell opportunities.
  • Collaborate with internal teams (IT, Product, Operations) to ensure client satisfaction and performance goals.

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise. The company is a multi-year recipient of the Top Workplaces award and has been recognized as Black Book's #1 specialty RCM solution provider and an Inc. 5000 fastest-growing company for eleven years.

  • Lead strategic customer relationships and drive revenue growth across enterprise healthcare accounts, owning the full customer lifecycle from onboarding to expansion.
  • Partner with hospitals, healthcare practices, and technology providers to deliver integrations and measurable business outcomes, focusing on maximizing reimbursement and improving operational performance.
  • Build trusted relationships with technical and executive stakeholders, clearly communicating value using financial and business outcomes rather than production metrics or SLA adherence.

The partner company is a healthcare technology provider that improves revenue cycle performance and patient care. They foster a collaborative, growth-oriented environment, working with cross-functional teams and healthcare stakeholders across a dynamic organization.

US 4w PTO

  • Maximize client satisfaction by analyzing data and implementing improvement plans.
  • Develop strategies for client retention, engagement, and expansion.
  • Build relationships with client partners to identify upselling opportunities.

Experian is a global data and technology company powering opportunities for people and businesses worldwide. They have 25,200 employees across 32 countries and foster a people-first, inclusive culture.